Outpatient Information


If you do not have insurance, if Kennedy Krieger is not in network with your insurance, or if services are not covered, payment is expected at the time of your visit.

If you have questions about insurance benefits, please contact the Care Management Office at (443) 923-7400 or toll-free at (800) 873-3377.


Referrals may be faxed in advance to the Care Management Office at (443) 923-7405. The referral must identify Kennedy Krieger Institute as the service provider. All HMO or MCO patients must bring a referral with authorization from a primary care physician. HMO or MCO patients who arrive without a referral will be asked to sign a waiver and pay for the visit at the time of services.


You may receive two bills for each appointment -- one from the physician and one from the hospital. If you have any questions, please contact the Billing and Patient Accounting Office at (443) 923-1870.

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